Alra Shipping Policy

Alra strives to ensure that you are 100% satisfied with your shopping experience.

Shipment Processing Time
  • All orders are processed within 2-5 business days. Processing time is not included in the delivery time. *NOTE: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or SMS.
  • Orders are expedited within 48 hours upon receiving Customer Order during regular business shipping hours, Monday thru Friday, 7:00AM ― 12:00PM PST.
  • Orders received on weekends (Saturday / Sunday), or on State, Federal or Company holidays, will be shipped within 48 hours of the next business day. 
Shipping Rates & Delivery Estimates
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Shipping and handling rates may vary from time of publishing to time of order.

Shipping Method
  • We use USPS (United States Parcel Service) Priority Mail or Standard Service depending on the order quantity and weight.

For USA:
Shipping Method Products Estimated Shipping Time Shipping Cost
USPS Standard Shipping & Handling Deodorant,Shampoo,Soap,Lip Remedy  7-21 days
Free for orders of $75 and more
USPS Priority Mail Shipping & Handling Deodorant,Shampoo,Soap,Lip Remedy  7-21 days $9.85
  • FREE Shipping is available for a minimum order of $75, and a maximum limit of five (5) units per order.

For Rest of World:

Shipping Method Products Estimated Shipping Time Shipping Cost
Priority Mail Deodorant,Shampoo,Soap,Lip Remedy 8-30 days
Calculated upon order weight and distance
Priority Mail Express International Deodorant,Shampoo,Soap,Lip Remedy 8-30 days Calculated upon order weight and distance
Priority Mail International Deodorant,Shampoo,Soap,Lip Remedy 8-30 days Calculated upon order weight and distance
  • International orders require customers to pay the shipping cost.
Shipment Confirmation & Order tracking
  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
  • Alra is not responsible for any import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, etc.).
Contact info

PHONE:  888.508.ALRA (2572)

EMAIL:    customerservice@alra.com