Alra Shipping Policy
Alra strives to ensure that you are 100% satisfied with your shopping experience.
Shipment Processing Time- All orders are processed within 2-5 business days. Processing time is not included in the delivery time. *NOTE: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or SMS.
- Orders are expedited within 48 hours upon receiving Customer Order during regular business shipping hours, Monday thru Friday, 7:00AM ― 12:00PM PST.
- Orders received on weekends (Saturday / Sunday), or on State, Federal or Company holidays, will be shipped within 48 hours of the next business day.
- Shipping charges for your order will be calculated and displayed at checkout.
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Shipping and handling rates may vary from time of publishing to time of order.
| Shipping Policy Summary | ||
| Region |
USA |
International |
| Shipping Method | USPS Priority Mail | USPS Priority Mail International |
|
Delivery Time (after dispatch) |
1-3 days | 8-30 days |
| Shipping Cost | $9.85 (may fluctuate during holidays) | Calculated based on order weight and distance |
| Free Shipping | Orders $75+ | Not available |
Shipment Confirmation & Order tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Alra is not responsible for any import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, etc.).
PHONE: 888.508.ALRA (2572)
EMAIL: customerservice@alra.com