Gentle Shampoo for Sensitive Scalp During Chemotherapy | Alra Sulfate-Free Care
Gentle Shampoo for Sensitive Scalp During Chemotherapy | Alra Sulfate-Free Care
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Benefits
Benefits
- Head-to-Scalp Health: The Power of a Balanced Scalp Microbiome
- Reduces oil by up to 40% within 24 hours
- Balances scalp microbiome for better health and comfort
- Helps prevent flaking and irritation
Product Features
Product Features
- 5-Surfactant Blend: A proprietary cleanser system that provides deep, effective cleansing without compromising scalp health. Designed to be non-stripping, pH-balanced, and gentle enough for irritated or post-procedure skin.
- Rosemary Extract: Known to stimulate scalp circulation, promote healthy hair growth, and deliver natural anti-inflammatory and antioxidant benefits—helping protect against stress-induced scalp sensitivity.
- Fragrance-free & sulfate-free: No essential oils, no harsh foaming agents—suitable for reactive skin and daily use.
- Dermatologist-formulated: Designed for sensitive, treatment-prone, or easily congested scalps.
Perfect for
Perfect for
- People undergoing or recovering from cancer treatment
- Pregnant and postpartum women
- Post-cosmetic procedure or laser-treated skin
- Active men with sensitive skin
All Ingredients
All Ingredients
WATER, COCAMIDOPROPYL HYDROXYSULTAINE, COCAMIDOPROPYL BETAINE, SODIUM COCOYL ISETHIONATE, POLYQUATERNIUM-7, SODIUM LAUROYL SARCOSINATE, BENZYL ALCOHOL, DEHYDROACETIC ACID, PANTHENOL, POLYSORBATE 20, ALOE BARBADENSIS LEAF JUICE, ROSMARINUS OFFICINALIS (ROSEMARY) LEAF OIL, TETRASODIUM EDTA, ASCORBIC ACID, CITRIC ACID
Loved by 1,000,000+ customers worldwide. Featured by dermatologists.
Shipping Policy
Shipping Policy
At Alra, we want every order to arrive safely and on time. Please review the guidelines below to understand how we process, ship, and handle returns, so you know exactly what to expect.
1. Order Processing
- Orders are processed and shipped from San Dimas, California.
- Standard processing time is within 36 hours of receiving your order during business hours (Monday–Friday, 7:00 AM – 3:30 PM PST).
- Orders placed after business hours, on weekends, or on holidays will ship within 48 hours of the next business day.
- You will receive a confirmation email with tracking information once your order ships.
2. Domestic Shipping (United States)
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Free Shipping (Conditions Applied)
- Free standard shipping on all U.S. orders except certain heavy personal care items.
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Excluded from free shipping:
- One (1) or more bottles of 16 oz. shampoo
- One (1) or more bottles of 8 oz. shampoo
- One (1) or more total shampoo and/or conditioner products combined
- Excluded orders above will be upgraded to USPS Priority Mail expedited shipping at no additional cost.
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International orders are NOT eligible for free shipping.
- Free standard shipping on all U.S. orders except certain heavy personal care items.
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Estimated Delivery Time and Shipping Fee by Region
- United States (Domestic)
- Standard Shipping (USPS Ground Advantage): Typically arrives within 2–7 business days after dispatch. Fee: Free, except for shampoo and conditioner orders. For Shampoo and Conditioner orders, a $9.90 shipping fee applies.
- Expedited Shipping (USPS Priority Mail): Typically arrives within 2–4 business days after dispatch. Fee: $9.30 - $18.20 ($9.30 for padded envelopes and $18.20 for boxes, depending on the number of items in your order.)
- USPS is our default carrier. If you prefer another courier (e.g., UPS or FedEx), contact us prior to placing your order. Additional fees may apply.
- United States (Domestic)
3. Customs Duties For Different Markets (Who Pays?)
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United States: No customs duties
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International: All customs duties, VAT, import taxes, and any clearance fees are paid by the recipient, not Alra.
4. Domestic Shipping Taxes (Who Pays?)
- Product and shipping taxes: Paid by the customer, calculated at checkout by Shopify.
5. Return Shipping Fee
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Free Return Shipping
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Unused and unopened items within 21 days
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Allergic reactions
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Product defects
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Incorrect or damaged items
6. International Shipping
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Carrier
All international orders are shipped via USPS Priority Mail International.
- Fees (Based on Region)
Canada
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Priority International (S)
- 0 lb – 3.63 lb
- Fee: $36.99
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Priority International (M)
- 3.64 lb and above
- Fee: $62.99
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Priority International (S)
Delivery times vary by destination and may be affected by customs clearance.
Rest of World (231+ Countries)
(Examples include China, Japan, Singapore, UK, EU countries, Australia, Mexico, UAE, Saudi Arabia, Brazil, etc.)
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Priority International (S)
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0 lb – 3.63 lb
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Fee: $48.60
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Priority International (M)
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3.64 lb and above
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Fee: $98.72
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Priority International (S)
Delivery times vary by country and may be delayed due to customs processing.
7. Markets We Ship To & Do Not Ship To
We ship to:
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All U.S. domestic addresses
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All international markets serviced by USPS Priority Mail International
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We do not ship to:
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Countries not supported by USPS
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Markets where cosmetic imports are prohibited or restricted by customs (determined case by case)
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8. International Notes
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Free shipping does not apply to international orders.
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Delivery times and fees vary by country and may be affected by customs processing.
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All customs duties, VAT, import taxes, and clearance fees are paid by the recipient, not Alra.
9. Damaged or Incorrect Items
- Please inspect your package upon delivery.
- If you receive a damaged, defective, or incorrect item, please contact us within 5 days of receipt.
- Include photos of the item and packaging so we can review the issue and make it right as quickly as possible.
10. Lost or Unable to Locate Packages
- If your package appears lost or has not arrived, we recommend first contacting USPS directly. They have the most up‑to‑date tracking details and can confirm its current status.
- If USPS cannot resolve the issue, please contact us with your order number and any details from USPS. We’ll assist you further in finding a resolution.
11. Additional Information
- Order Tracking: A tracking number is provided for all orders; please allow 24–48 hours for tracking updates to appear.
- Delivery Delays: Shipping times are estimates and may be impacted by holidays, weather conditions, or carrier delays beyond our control.
- Address Accuracy: Please review your shipping address carefully to avoid delays. While we do our best to assist, incorrect addresses may result in additional transit time or delivery issues outside of our control.
We truly value the trust you place in Alra. Our goal is not only to create effective, gentle skincare but also to ensure your entire experience with us feels supportive and worry‑free. If you ever have questions about your order, need help choosing products, or simply want advice on how to get the best results, our team is here for you. Your feedback helps us improve and continue creating products you’ll feel confident using every day
Contact us at CustomerService@alra.com or 888.508.ALRA (2572).
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FAQs
All Ingredients
All Ingredients
WATER, COCAMIDOPROPYL HYDROXYSULTAINE, COCAMIDOPROPYL BETAINE, SODIUM COCOYL ISETHIONATE, POLYQUATERNIUM-7, SODIUM LAUROYL SARCOSINATE, BENZYL ALCOHOL, DEHYDROACETIC ACID, PANTHENOL, POLYSORBATE 20, ALOE BARBADENSIS LEAF JUICE, ROSMARINUS OFFICINALIS (ROSEMARY) LEAF OIL, TETRASODIUM EDTA, ASCORBIC ACID, CITRIC ACID
Is Alra Mild Shampoo suitable for daily use?
Is Alra Mild Shampoo suitable for daily use?
Our formula is gentle enough for daily washing and safe for sensitive or dry scalps. However, for best results, we recommend using it 2–3 times a week and alternating with other shampoos based on your scalp’s needs. This helps maintain a balanced scalp microbiome without over-cleansing.
What should I do if my scalp feels itchy after using Alra Mild Shampoo?
What should I do if my scalp feels itchy after using Alra Mild Shampoo?
Don't worry — this is a normal reaction for some users. Alra Mild Shampoo is free from harsh chemicals and fragrances, so it deeply cleanses without masking buildup with synthetic ingredients. The itchiness may occur because your scalp is adjusting to a cleaner, more natural environment. It’s a sign that product residue, sweat, and oil are being thoroughly removed, allowing your scalp to breathe and reset its balance. We recommend giving your scalp a few uses to adapt, and if needed, follow up with a gentle, fragrance-free conditioner to maintain hydration.
Is it safe for use after workouts or for athletes?
Is it safe for use after workouts or for athletes?
Absolutely. It's designed for active lifestyles — it removes sweat, excess oil, and buildup without drying out the scalp.
Is it safe for color-treated or chemically processed hair?
Is it safe for color-treated or chemically processed hair?
Yes. Since it’s sulfate- and alcohol-free, it’s safe for color-treated hair and won’t strip treatments or dyes.
