Alra Shipping Policy

Alra is committed to your 100% satisfaction with every purchase.

Order Processing Time

Orders are processed within 2-5 business days.
Expedited orders placed Monday-Friday (7:00 AM - 12:00 PM PST) ship within 48 hours.
Orders placed on weekends or holidays will ship within 48 hours of the next business day.
Delays due to high order volume will be communicated via email or text.

Shipping Rates & Delivery Estimates

Region	Method	Delivery Time	Cost	Free Shipping
U.S.	USPS Priority Mail	1-3 days	$9.85 (subject to change)	Orders over $75
International	USPS Priority Mail Int'l	8-30 days	Calculated at checkout	Not Available

Shipment Confirmation & Tracking

You’ll receive a shipping confirmation email with tracking information once your order ships. Tracking numbers activate within 24 hours.

Customs, Duties & Taxes

Customers are responsible for any customs duties, taxes, or additional fees incurred after shipment.

Contact Us

Phone: 888.508.ALRA (2572)
Email: customerservice@alra.com

Alra Story

From Cancer Care to Global Sensitive Skincare

Born from caring for cancer patients, Alra has evolved into gentle, effective skincare for all sensitive skin — safe, healing, and trusted since 1982.

Learn More

Caring for Sensitive Skin. Honoring Every Journey.